Emergency and useful numbers
Useful numbers
Doctor (non-urgent)
Call116117A doctor when it isn’t an emergency. Free. For the out-of-hours doctor: weekdays from 8pm to 8am, and from 8am Saturday to 8am Monday. Interpreting in 20 languages.
Source: regione.toscana.it · checked on 20 Oct 2026
Violence and stalking
Call1522For anyone facing violence or stalking. Free, day and night, every day. Also answers in English, French, Spanish, Arabic and German.
Source: 1522.eu · checked on 20 Oct 2026
Children in danger
Call114To report a child or teenager in danger. Anyone can call. Free, day and night, every day.
Source: famiglia.governo.it · checked on 20 Oct 2026
Talk to someone
Call02 2327 2327If you need to talk, with a volunteer who listens. The service is free; the call costs the same as a normal call to an Italian landline.
Source: telefonoamico.it · checked on 20 Oct 2026
Other useful numbers
- Listening support for minors and families
A listening line for children and teenagers, and for the adults who care for them. Free, day and night, every day.
Call19696Source: azzurro.it · checked on 20 Oct 2026
- Anti-violence centre in Lucca
Luna anti-violence centre in Lucca. To request an appointment, the source asks callers to leave a voicemail.
Call0583 997928Source: associazioneluna.it · checked on 20 Oct 2026
- Adult mental health
Adult Mental Health Centre in Lucca. See the official source for access and opening information.
Call0583 449600Source: uslnordovest.toscana.it · checked on 20 Oct 2026
- Family and youth counselling centre
Family counselling centre and youth service for ages 13 to 25, at Campo di Marte. The phone is answered Monday to Friday, 11am to 1pm.
Call0583 449512Source: uslnordovest.toscana.it · checked on 20 Oct 2026
- Hospital psychiatric service
A ward inside San Luca Hospital, on the ground floor. Open day and night.
Call0583 970276Source: uslnordovest.toscana.it · checked on 20 Oct 2026
- Child and adolescent mental health
Mental health service for children and teenagers. Open Monday to Friday, 8am to 6pm.
Call0583 970679Source: uslnordovest.toscana.it · checked on 20 Oct 2026
Emergency department and duty pharmacies
Emergency department
Ospedale San Luca
Via Guglielmo Lippi Francesconi, loc. San Filippo, Lucca
For going there on your own. If you need an ambulance, call 112.
Source: Azienda USL Toscana nord ovest · Emergency department · checked on 20 Oct 2026
Duty pharmacies
The council’s official calendar, week by week and in Italian only: which pharmacy is on duty by day (9:00–19:30) and which is open 24 hours.
Open 24 hours in every week of the calendar: Farmacia Comunale di Piazza Curtatone
Open the calendarSource: Comune di Lucca · Turni di apertura delle farmacie del Comune di Lucca — anno 2026 · checked on 20 Oct 2026